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FAQs

FAQs

What is Todak Academy E-Workshop?

It is a platform created to bring professional instructor to you so you can have access to a one-to-one session with the best instructor.

What is “Pengetahuan Asas MLBB” Course?

It is an e-workshop created for players to learn and improve their skill in the game of Mobile Legends: Bang Bang. The course is created to help you get better and possibly achieve better results. It is taught by TODAK MLBB Team

How long is the course?

The course consists of videos ranging between 1.5-2 hours of knowledgeable content. The course is also designed together with a quiz that will test your knowledge after completing the course.

How long are the episodes?

All episodes are ranging between 3-10 minutes in length. The duration is depending on how complex the content is.

 

How do I login into my account for the first time?

After purchasing the course, you can register an account by clicking the sign-up section and after completing the registration an email will be sent to you consisting of your username and temporary password.

How do I reset the password of my account?

There are 2 different ways of resetting your password.

I. If you can login and you just want to change your password, head to “my account” that is located on the top left of the corner and click on account details to change your password.
II. If you have forgotten your password, simply click on forgot password at the login page and you will be asked to reset your password.

Can I Share my account with my friends?

No, you will not going to be able to share your account because only one user can be login at a time on the platform.

Can I access the videos offline?

No, all the content on the platform is not permitted to be downloaded. Nevertheless, all your videos are available on your account ready to be watched at any time.

Why are my videos not playing?

First, we would like to say sorry that your video is not playing. Here are some solutions we can provide to you.

I. Please check your internet browser you are using. Not having a supported browser might be the cause of it.
II. Please check on your internet connection. A weak connection may be the cause of the video not loading or buffering for a long time.
III. Please clear your cache history, data and cookies as it might be the issue of the video not playing.

How many times can I repeat the course?

You will be entitled to sit the course for 3 times before the course will be inaccessible to you. We strongly advice you make notes during the classes.

How do I get the extra bonus content?

The bonus content will automatically be in your account after purchasing. Be sure to not miss out on being an early bird, you do not want to miss the bonus content.

What is Todak Event Pass

Todak event pass is basically a ticket that will make you be entitle you for the upcoming Todak events. Pssst, remember how fun Todak Fest?

How do I win the Exclusive Cap Signed by TODAK MLBB Players?

All the early birds are entitled to win the exclusive signed cap, winners will be chosen randomly from those who purchased the course as an early bird and complete the course.

Do I have access to Q&A with the TODAK MLBB players?

For early birds’ purchase, you are entitled to a section called forum, you can drop your question in the forum and our MLBB Players will be in touch with you by answering your questions.

Contact Details

If you need any help, please don’t hesitate to contact us.

Email: academy@todak.com

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This module is not a show of affiliation of the product with brands or organisation directly or indirectly.

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This module is not a show of affiliation of the product with brands or organisation directly or indirectly.

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